Shipments
Handled since 2018 across domestic, cross-border, and international lanes — each one tracked from pickup to delivery with a full milestone record.
About Novaivivid
A logistics company that thinks like its clients
Built in Vancouver in 2018 by a team that had been on the shipper side — and got tired of not knowing where their freight was.
How Novaivivid started — and why tracking came first
Novaivivid was founded in 2018 by a small group of supply-chain professionals who had spent years managing freight on behalf of mid-size Canadian businesses. The common thread in every frustrating project was the same: carriers moved the goods, but information didn't move with them. You'd send a pallet to a customer in Ontario and learn about a delay the same time your customer did — by finding out it hadn't arrived. We started Novaivivid with one firm rule: every shipment gets tracked, every exception gets flagged automatically, and no client ever hears about a problem from their customer before they hear it from us. Since launching, we've handled over 38,000 individual shipments across domestic, cross-border, and international lanes — all from our base in Vancouver, BC. Our team of 14 spans operations, carrier relations, customs compliance, and customer success. The azure-trust palette of our platform reflects the straightforward, no-drama approach we bring to the work: clean information, clearly presented, so you can make decisions fast.
Who we work with, and what we don't promise
Novaivivid serves small and mid-size businesses across British Columbia and the rest of Canada — primarily manufacturers, distributors, e-commerce brands, and wholesalers who need consistent freight service without the overhead of managing a logistics department. We work best with clients who ship at least weekly and want a single point of contact rather than juggling five carrier relationships. We're not a good fit for one-off personal moves, courier-envelope delivery, or businesses that need same-hour dispatch with no lead time. We also can't guarantee delivery outcomes when transit passes through third-party infrastructure outside our carrier network — remote northern routes, for example, involve real transit-time variability that we'll quote honestly rather than paper over with optimistic numbers. What we can guarantee is that you'll always know what's happening, and that someone on our team in Vancouver will be reachable during business hours when it matters.
“I've worked with three different logistics providers over the past eight years. Novaivivid is the first one where I actually feel informed rather than just hoping things work out. The exception alerts mean I've caught two customs holds before my clients even noticed — that kind of early warning is worth a lot more than a slightly cheaper base rate.”
Sandra Tran, Procurement Lead, Pacific Arc Distributors
The numbers behind the name
Concrete figures from six years of operations across Canada.
On-Time, Last-Mile
Our Metro Vancouver last-mile delivery on-time rate since 2021, measured against the committed delivery window at time of booking.
Person Team
Based in Vancouver. Operations, carrier relations, customs compliance, and customer success — all in-house, all reachable during business hours.
Country Lanes
Active international freight lanes maintained with tracking continuity at every carrier handoff point — not just at the origin and destination.
Get in touch with the Novaivivid team
Vancouver-based and reachable Monday to Saturday. We respond to all enquiries within one business day.
1090 West Georgia Street, Vancouver BC V6E 3V7, Canada · info@novaivivid.online · +1 (604) 882-3410